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Prestashop Modules

Returns

F. CONSUMER RIGHTS

Although the description of our products is detailed and you can form a complete picture of the product, you may eventually, upon delivery, find out that it is not what you wish for or that you did not select the correct size. In this case marymaryshop.gr enables you to return the product within a period of fourteen (14) days after the delivery, and replace it with another product that you choose, or choose the same product in the size that suits you. If another product, or the size you have selected is not available, we will refund your money by depositing it into your bank account, or the amount is credited to be used in any new order desired.

If you wish to cancel all, or part of the order after receiving the products, you may return the product or products within a period of fourteen (14) days and we will refund your money by depositing it into your bank account.

It is clarified that the returned product must be in its original condition. Specifically, the returned product must not have been worn beyond trying on, ironed, washed or subjected to any other cleaning process. Also, any labels that accompany the product should remain in the same place, just as they were when you received it. Moreover, the clothes that are on sale are not accepted back and the replacement may be made only in terms of size.

In all these cases, all shipping costs (courier and bank charges) is paid by the customer, who will be responsible for the loss, destruction or deterioration of the returned products until their delivery.

For any return of a product, it is necessary to complete the relevant PRF form, which is posted on our website. You can download the Product Return Form (PRF) in pdf format here.

If you wish to cancel the order during the online ordering process, you can press "cancel" and automatically stop the ordering process. After completing the online order, and before shipping the products, contact us via orders@marymaryshop.gr or call 2109010323 (contact hours 10: 00-1600) and your order will be cancelled immediately.

In the case of requesting a replacement for an order that has already been fulfilled (i.e. the customer has received an informative e-mail with the tracking number of the order), the customer is charged twice the shipping costs. The same applies if the order is returned to marymaryshop due to non-receipt from the customer in time, and it is requested that the order be sent again.

* Note 1: Custom orders are not accepted (Custom Size)

** Note 2:  We do not accept refund for sale products.

 

The eshop address is:

M. Bacodimou & SIA E.E.
Leof. Vouliagmenis123, 
116 31,  Athens
Tel.: 210 9010323

   

Limitations of Liability

The website marymaryshop.gr gives no warranty of any kind about the availability of the displayed products on the site, but ensures direct and timely notification of the customer on the unavailability of one of the purchased products. The transaction will be deemed complete only after sending a written electronic confirmation. If it is impossible to execute an order, marymaryshop.gr has the right to withdraw and not fulfil it, while in the case that the product has already been paid for, there will be a refundable deposit to your bank account.

 

The user / customer assumes any responsibility that may arise from the access and use of the websitewww.marymaryshop.gr. The website marymaryshop.gr is not responsible for any kind of damage to the user / customer (incidental or consequential) without limitation for any direct, indirect, incidental, consequential or other damage. For any damage that may arise from the access, ability or inability to use the site, delay or failure to provide services or information coming from any third party interventions related to products, services, or information available through it, including any damage from virus transmission to the user's electronic equipment, the Company may not be held accountable.

Applicable law - Jurisdiction Courts

These terms and conditions are governed by the Greek law.